In the new age, customers expect you to listen and relate to them on a personal level. How do you adapt to this shift in customer expectations? You connect with them. Because in the new economy, connections are your only stable currency.
"Treat customers as human beings. Make your messages timely. Helpful. And personal. That’s how you connect. And that's how you adapt to the shift."
The shift in customer expectations calls for a new form of organisation. NoA Connect is a collective of free minds. With locations across Scandinavia, we’re connected by a simple set of values.